Policies

Policies: – Your well-behaved children are welcome (12 years and over). – Pets allowed (Credit Card guarantee asked for potential damage). – WE DO NOT PROCESS AMERICAN EXPRESS, ONLY ACCEPTING VISA, MASTER CARD, DISCOVER

Our rooms are only for a maximum of 2 people only. If you show up with more than 2 people we have the right to refuse service, with no refund of deposit.

We strongly recommend that you purchase travel insurance. We are not responsible for flight delays, flight cancellations, health issues or weather-related problems (including hurricanes). For instance TRAVEL GUARD INSURANCE or INSUREMYTRIP.

 No refund will be issued for an early departure.

If reserving the twin room and want it converted to a king size bed there is a $20 charge PER NIGHT. You must request the King bed in advance. Accommodations will not be granted if requested at check-in.

We are not responsible for theft, damage or injury during your stay at THE CARIBBEAN HOUSE. – A $25 replacement fee will be charged in the event of a lost room key. – All rooms are NON-SMOKING, a $200 cleaning fee will be charged to you, if you smoke in the room, you will be asked to leave with no refund. – For safety reasons, no cooking appliances are allowed.

Cancellation policy: If cancelled 21 days or more in advance your deposit will be refunded less $45.00 cancellation fee per room. If cancelled less than 21 days, you will be responsible for the 1st night for each room, plus tax.

For reservations between December 27 and January 3rd Jan, if cancelled 30 days or more in advance your deposit will be refunded less $100.00 cancellation fee per room. If cancelled less than 30 days, you will be responsible for the 1st night for each room, plus tax

We do not accept reservations for “SPRING BREAKERS”. If a “SPRING BREAKER” reservation is made, we reserve the right to refuse the persons at check-in without refund of the deposit.

For FANTASY FEST  in October, you will be charged  NON-REFUNDABLE DEPOSIT 50% of  the amount 30 days before your arrival. If you cancel your reservation 30 days or more in advance, you will be charged $100.00 as a cancellation fee per room reserved.

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