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Location & Contact

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The Caribbean House is located in Bahama Village, in the heart of Old Town Key West. Just 2 blocks from Duval Street and within walking distance to everything and a short distance to the beach at Fort Zachary Taylor State Park. Just across the street from the famous restaurant, "Blue Heaven" and footsteps from the newest hot spot in town, (with a build your own Bloody Mary Bar) "Blue Macaw".

CARIBBEAN HOUSE POLICIES

POLICIES

We are an adult property. Children 16 years of age and older are welcome, accompanied by an adult — two persons per room-No Exceptions.

We have a 2-night minimum stay requirement. Weekends, Holidays and Special Events may have longer minimum stay requirements. Please call for availability for one-night stays.

We reserve the right to change room assignment to a room of equal or better accommodations as necessary or required.

We no longer accept pets except for trained service animals that perform a specific task for the guest.

A valid credit card is required at check-in for any incidental charges incurred during your stay. You will be asked to sign permission to charge for these charges or any possible damages deemed to be caused by anyone in your party.

Limited parking is Available on Premises and should be requested upon reservation. Available parking is on a First-Come-First-Serve Basis. The Parking Fee is $15/Day in the offseason and $20/ night plus tax in High season and during events.

There is a 21-day Cancellation Policy. Cancellations up to 21 days prior to your arrival will receive a refund of the deposit minus a $45 cancellation fee. If you cancel within 21 days, the deposit is non-refundable and you will be held responsible for your entire reservation. There is no refund for early departure, reservation modifications or shortened stays.

For FANTASY FEST reservations in October and Christmas Week (December 26-January 3), you will be charged a 50% deposit upon reservation. If you cancel your reservation 30 days or more in advance of your arrival, you will be refunded your deposit minus $100.00 cancellation fee per room reserved. Your balance will be charged 30 days prior to arrival and at this time it will be non-refundable.

We recommend Travel Insurance. We cannot be responsible for flight delays, flight cancellations, health or personal issues or weather-related problems.

MC, Visa, American Express accepted.

We reserve the right to refuse service without refund if any policy is violated.

Housekeeping will service your room daily between 9 am and 2 pm. Please allow the housekeeper to service your room at least every other day to ensure the best possible cleanliness standards. Management reserves the right to enter your room, even when the sign is displayed.

ALL ROOMS are a non-smoking. Smoking is allowed outside in common areas. A $200 cleaning fee will be charged for smoking in the room and you will be asked to leave without refund.

Check-Out is by 11am. Failure to check out by 11:10am will incur a $50 charge unless permission is granted otherwise by Front Office Manager. An additional $50/half-hour will be charged after 11:30am.

We do not accept SPRING BREAKERS. If you reserve and are under the age of 21, you will be refused service at check-in without refund.

Lost key fee $25.

We are not responsible for theft, damage or injury while staying at The Caribbean House.

For safety reasons, no cooking appliances are allowed.

Hurricane Policy: In the event of a named Hurricane and with a government-ordered evacuation order, we will refund your deposit without penalty. You may also choose for us to retain your deposit for a stay at a future date within 6 months of the cancellation date. We cannot accept cancellations or shortened stays for inclement weather. We strongly encourage purchasing Trip Insurance.

ARRIVAL TIMES
3:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A deposit for the first night's stay is collected at the time of purchase. Payment for gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.